Warranty
We guarantee high quality, excellent service and flexibility
Our, Efumo Software, goal is..
to turn your ideas into reality with outstanding websites and web applications. By outstanding, we also mean that these products will be error free and will have functional longevity. We value the trust you have in us, and we are very proud to get positive customer feedback that leads to repeat business from them as well.
In order to ensure operational perfection of your website, we introduce measures to minimize errors from the very beginning of each project.
3 key factors:
- Uniform programming standards and system that allow changes to your web system independent of the original developer and programmer. In the section „How We Work” we describe our development process;
- Programmer knowledge is continually expanded and aligned with the most recent technological advancements;
- Software and source code is thoroughly tested, allowing timely detection and elimination of errors.
However, if under any circumstances a malfunction has occured, Efumo Software guarantees:
Fast and accurate post-development service
for 2 years you can report any error electronically or to the project leader and it will be corrected for free.
Cooperative and informative support
We will always kindly consult you if there is a need.
World-class customer service
Our customer service specialists and programmers are prepared to quickly solve any service issues you may have.
Honest attitude
If our work results in any errors, we will correct those for free and discuss with you a mutually agreeable compensation.
How should error and change requests be submitted?
You can submit requests to us in three easy ways:
- Call our customer service department 6 779 7035
- Send an e-mail to support@efumo.com, and the request and any attachments will be automatically registered in the system
- Submit the application manually by logging in to http://noworries.efumo.lv with your username and password
Find out more about submitting requests – Efumo Service Instruction Manual
Remember that your project leader always will always support you, inform and help you to solve any situations relevant to your web system.
Efumo SOS
Customer service line Email: support@efumo.com Online: noworries.efumo.lv Phone:+371 6 779 7035
Working hours:Monday – Friday: 9:00-18:00
